Farrier OS
Refund Policy
Farrier OS helps farriers issue invoices and collect payments. Refunds are reviewed case by case because services are performed by independent farriers.
How refund requests work
- Clients should first contact the farrier directly about any invoice or service concern.
- If a resolution is not reached, clients can contact Farrier OS support for help reviewing the payment record.
- Approved refunds are returned to the original payment method when possible.
Non-refundable items
Completed services, same-day cancellations, or charges already incurred by the farrier may not be eligible for a full refund. Final decisions can depend on the service record and payment-processor rules.